Frequently Asked Questions
Do you ship internationally?
Yes, I ship worldwide! Postage is calculated at checkout.
Will I be charged import/customs fees?
Some EU and international orders may be subject to import duties or taxes. While I do my best to minimise this, any additional charges are the customer's responsibility.
When will my order be dispatched?
Orders are usually dispatched within 2–3 days. During busy periods, please allow up to 5 days. You will receive a confirmation email once your order has been shipped. If you do not receive it, please check your spam or junk folder — or feel free to get in touch.
When will my order arrive?
UK: Please allow up to 2 weeks due to possible postage delays
International: Please allow up to 6 weeks
If your order hasn’t arrived after this time or you are concerned, contact me and I will be happy to help.
Do you accept returns or refunds?
I encourage thoughtful purchases to reduce waste. However, if your item arrives damaged, I will gladly send a replacement.
Returns are accepted within 7 days of delivery. Items must be unused and in their original packaging.
Customers are responsible for return postage unless the item is faulty.
Sustainability & Ethics
All of my packaging is either recycled, biodegradable, or plant-based.
Wholesale & Licensing
I do offer some licensing and occasionally wholesale of art prints.
Shipping Details
UK Orders: Tracked delivery, usually within 3–5 working days after dispatch.
EU Orders: Tracked delivery, usually within 3–5 working days.
International Orders: Tracked delivery, usually within 5–7 working days.
Packaging
Smaller prints (A4 / 200mm and under) are shipped flat in protective packaging.
Larger prints are carefully rolled and shipped in recyclable, protective tubes.
Contact
If you have any questions, I am always happy to help!
Copyright Notice
All designs are protected under UK copyright law. Reproduction, distribution, or use of my artwork without permission is strictly prohibited. Thank you for supporting independent artists.